PRIVACY POLICY
Last updated: 14/03/2025

1. INTRODUCTION
HUVOLT Power Solutions (Hughes Power Services Ltd) ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or purchase our power generation products and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. INFORMATION WE COLLECT
We may collect the following types of information:
2.1 Personal Information

• Contact Information: Name, company name, email address, phone number, and mailing address.

• Business Information: Job title, industry, and business requirements.

• Technical Specifications: Information about your power generation requirements.

• Transaction Information: Purchase history, order details, and payment information.

• Account Information: Login credentials if you create an account on our website.

2.2 Non-Personal Information

• Usage Data: Information about how you use our website, including browser type, pages visited, time spent on pages, and referring website addresses.

• Device Information: IP address, browser type, operating system, and device type.

• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and analyze site usage.

3. HOW WE COLLECT INFORMATION
We collect information through:

• Direct Interactions: When you fill out forms, request a quote, subscribe to our newsletter, or correspond with us.

• Automated Technologies: When you visit our website, cookies and server logs automatically collect certain information.

• Third Parties: We may receive information from business partners, technical consultants, and analytics providers.

4. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:

• To provide and maintain our services

• To process and fulfill orders

• To communicate with you regarding your inquiries or orders

• To provide customer support

• To personalize your experience on our website

• To improve our website and services

• To send you technical updates, marketing communications, and promotional materials

• To protect against fraudulent or unauthorized transactions

• To comply with legal obligations

5. INFORMATION SHARING AND DISCLOSURE
We may share your information with:

• Service Providers: Companies that perform services on our behalf, such as payment processing, shipping, data analysis, and customer service.

• Business Partners: Trusted third parties who assist us in providing our products and services, such as authorized installers and maintenance providers.

• Legal Requirements: When required by law, court order, or governmental regulation.

• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

We do not sell your personal information to third parties.

6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. INTERNATIONAL DATA TRANSFERS
As a global company, your information may be transferred to, stored, and processed in countries outside your country of residence. We take appropriate measures to ensure that your personal information receives adequate protection in the jurisdictions in which we process it.

9. YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information

• The right to rectify inaccurate information

• The right to erasure ("right to be forgotten")

• The right to restrict processing of your information

• The right to data portability

• The right to object to processing

To exercise these rights, please contact us using the details provided in Section 13.

10. CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites or services and assume no responsibility for them. We encourage you to review the privacy policies of any third-party sites you visit.

12. CHANGES TO THIS PRIVACY POLICY
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

13. CONTACT US
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

Hughes Power Services Ltd
31 North Street
Hartshill
Stoke-On-Trent
ST4 7DQ
Email: info@huvoltpower.com
Phone: +44 0800 009 6633

By using our website, you consent to the terms of this privacy policy.